Frequently Asked Questions

Everything you need to know about shopping with Octave Clothing.

How can I track my order status?

Once your order is dispatched, you will receive an email and SMS with a unique tracking ID and a link to our courier partner's portal to monitor your shipment in real-time.

What is the return and exchange policy?

We offer a 7-day return and exchange policy for all unworn items with original tags intact. You can initiate a request through our 'Returns Portal' on the website.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with body measurements. We recommend comparing these measurements against your best-fitting clothes to ensure a perfect fit.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.

Are the colors of the products accurate on the website?

We strive to display product colors as accurately as possible. However, due to different monitor settings and studio lighting, slight variations in shade may occur.

How should I care for my Octave garments?

To maintain the longevity of your clothing, please follow the specific wash care instructions printed on the inner label of each garment. Generally, we recommend cold machine washes and avoiding direct sunlight while drying.